Got questions?
The most common things people ask, with honest answers. No marketing fluff.
How does verdict rendering work?
Every thread in your connected inbox gets read by our AI jury. We classify it as keep, cancel, follow-up, or junk, then write a short verdict explaining the reason. If the thread mentions money, we pull that out too.
Verdicts render within minutes of email arrival and update if the thread continues.
Where is my data stored?
On our private servers in Canada (DigitalOcean Toronto region). Gmail is read via OAuth — we never see your password. Email bodies are stored encrypted at rest. We never sell your data, and you can delete everything in one click from your account.
How do I cancel a subscription InboxJury flagged?
On any cancel verdict, click "Get cancel script" — we generate a polite cancellation email you can copy or send via Gmail. We don't send on your behalf without a confirmation tap.
How does the AI learn my priorities?
Every time you confirm or override a verdict ("Keep this even though you said cancel"), we store that feedback in a per-account knowledge base. Next time we see a similar email, we lean on what you taught us. Over weeks, the jury starts feeling like it knows you.
Can I export my data?
Yes — go to Account → Data export. You'll download a JSON file with every verdict, checklist item, time entry, and metadata we have on you.
How do I delete my account?
From Account → Delete account. You'll get an email link to confirm. Once confirmed, your account is soft-deleted immediately and permanently purged after 30 days. You can email support during that window to restore.
What if Gmail goes down or revokes access?
We'll show a banner on your dashboard and stop trying to sync. Your existing verdicts and checklists are untouched. Reconnect from Inboxes and we'll catch up automatically.
How do I add a second inbox?
Go to Inboxes → Connect another inbox. Pro plan supports 3 inboxes, Team supports 25. Personal is 1.
What's the difference between Personal, Pro, and Team?
Personal ($9/mo) — 1 inbox, verdicts + checklist. Best for solo inbox sanity.
Pro ($19/mo) — 3 inboxes, plus time tracker, weekly digest, vendor cancel scripts, mobile push. Best for founders + freelancers.
Team ($39/mo) — 25 inboxes, everything in Pro, plus customer follow-ups + priority support.
See Billing for upgrade.
How do I install the Chrome extension?
Coming to the Chrome Web Store soon. For now, beta testers can install via the link on the landing page (Developer mode required for unlisted extensions).
How do I install the mobile app?
Android APK is on the landing page (Download). iOS TestFlight + App Store builds coming Q3.
How do I contact support?
Email support@aicanadiansolutions.ca. We aim to reply within one business day. Pro & Team customers get priority routing.